1.  Russo's Pool and Spa will ship via UPS all In- Stock orders made by 3:00PM CT/4:00PM ET same day.  If you place your order after 3:00PM CT/4:00PM ET, your order will be shipped the following business day.  If you place your order after 3:00PM CT/4:00PM ET on Friday or place your order on Saturday/Sunday, your order will be shipped on Monday.  Please allow 2 additional days during the week of a holiday. 

2.  If your items are not in stock at the time of your order, you will receive an email same day.  We ship all orders using UPS Ground unless otherwise specified.  2-day and overnight shipping orders must be received by 11:00AM CT/12:00PM ET.  Most orders will arrive within 2-5 business days from the date the order was shipped.  Once your order arrives at a UPS Facility, you will receive tracking information by way of the email you provided during the checkout process.

3.  We do not use customer UPS or FedEx accounts for shipping costs.  We do not ship to PO Boxes.

4.  As a thank you for ordering from Russo's Pool and Spa we offer a free computerized water testing service.  To take advantage or this offer test your swimming pool water with any 3-Way or 4-Way test strip.  Report your swimming pool size, chlorine, pH, total alkalinity, and stabilizer levels to russospoolandspa@ gmail.com.  We will input your levels into our computer system and send you a report listing the amount of chemicals needed.  All water sample requests will be processed same day by the end of business (8pm).  Again, this is a FREE service on any order placed through our online store. 

 

1.  On all In-Stock items, a Russo's Pool and Spa delivery driver will deliver any order by the end of business (8pm) on the following day from when your order was placed.  (Example: If we receive an order on July 13th at 11:41am, the order will be delivered by 8pm on July 14th)

2.  A Russo's Pool and Spa delivery driver will call the phone number provided on the order a minimum half hour before we deliver your chemicals.  If you will not be home, please advise us in the special instructions box during the checkout process where you would like us to place your order.  If there is no answer by phone and no one is home when we deliver the order, we will leave your order at the front or side door.      

3.  As a thank you for ordering from Russo's Pool and Spa we offer a free water testing service.  All Russo's Pool and Spa delivery drivers will gather a water sample from your swimming pool upon request.  The water samples will be dropped off at the store for a FREE computerized water test.  We will call or email you the results by the end of business (8pm).  Again, this is a FREE service on any order placed through our online store. 

4.  If you have any questions regarding our shipping policy/return policy please email us at russospoolandspa@ gmail.com or call us at 1-708-762-0777.  If you have questions pertaining to adding chemicals, best chemicals to suit your needs, chemical composition or any other questions/comments please email our Internet Sales Manager at russospoolandspa@ gmail.com.

 

Not sure if you’re in the free shipping zone? Consult the alphabetical listing below the return policy.

 

1.  We offer a complete 30-Day No-Hassle return policy for all items sold through our online store.  If you are not happy with any product for any reason, you can return it to us for a full refund.  Please follow our return policy guidelines. 
2.  You have 30 days to return any item ,except chemicals, purchased through our online store.  There are NO REFUNDS on chemical orders.  All returns must be in original packaging and be in new, resalable condition.  Opened or used items cannot be returned.  All returns must have an RMA (Return Merchandise Authorization) to receive a refund.  This can be done by emailing our Internet Sales Manager at russospoolandspa@ gmail.com.  Please be advised, ALL return shipping charges are the responsibility of the customer.  If you are located near our retail location in Northlake, IL you can return your order in store.  All refunds will be processed within 7-10 business days.
3.  Return Address and Contact Information:
Russo's Pool and Spa, Inc.
223 E. North Avenue
Northlake, IL 60164
1-708-762-0777

 

City	County	St	Zip	Distance
ADDISON	DUPAGE	IL	60101	6.30 miles
ALGONQUIN	MCHENRY	IL	60102	27.18 miles
ALSIP	COOK	IL	60803	18.87 miles
ARLINGTON HEIGHTS	COOK	IL	60005	10.76 miles
ARLINGTON HEIGHTS	COOK	IL	60006	12.62 miles
ARLINGTON HEIGHTS	COOK	IL	60004	14.20 miles
AURORA	DUPAGE	IL	60502	21.12 miles
AURORA	DUPAGE	IL	60572	21.20 miles
AURORA	DUPAGE	IL	60504	21.61 miles
AURORA	KANE	IL	60505	23.32 miles
AURORA	DUPAGE	IL	60503	23.72 miles
AURORA	KANE	IL	60568	24.56 miles
AURORA	KANE	IL	60507	24.56 miles
AURORA	KANE	IL	60506	26.98 miles
BARRINGTON	LAKE	IL	60011	20.42 miles
BARRINGTON	LAKE	IL	60010	21.44 miles
BARTLETT	DUPAGE	IL	60103	16.70 miles
BATAVIA	KANE	IL	60510	23.53 miles
BEDFORD PARK	COOK	IL	60499	14.22 miles
BELLWOOD	COOK	IL	60104	2.64 miles
BENSENVILLE	DUPAGE	IL	60105	3.53 miles
BENSENVILLE	DUPAGE	IL	60106	4.03 miles
BERKELEY	COOK	IL	60163	2.33 miles
BERWYN	COOK	IL	60402	8.14 miles
BLOOMINGDALE	DUPAGE	IL	60117	9.78 miles
BLOOMINGDALE	DUPAGE	IL	60108	10.68 miles
BLUE ISLAND	COOK	IL	60406	21.40 miles
BOLINGBROOK	WILL	IL	60440	17.94 miles
BOLINGBROOK	WILL	IL	60490	21.08 miles
BRIDGEVIEW	COOK	IL	60455	13.31 miles
BROADVIEW	COOK	IL	60155	4.68 miles
BROOKFIELD	COOK	IL	60513	6.83 miles
BUFFALO GROVE	LAKE	IL	60089	17.57 miles
BURBANK	COOK	IL	60459	13.50 miles
CALUMET CITY	COOK	IL	60409	27.43 miles
CAROL STREAM	DUPAGE	IL	60199	10.54 miles
CAROL STREAM	DUPAGE	IL	60188	12.11 miles
CAROL STREAM	DUPAGE	IL	60197	12.45 miles
CAROL STREAM	DUPAGE	IL	60116	12.46 miles
CAROL STREAM	DUPAGE	IL	60128	12.46 miles
CAROL STREAM	DUPAGE	IL	60132	12.46 miles
CAROL STREAM	DUPAGE	IL	60122	21.59 miles
CARPENTERSVILLE	KANE	IL	60110	25.27 miles
CARY	MCHENRY	IL	60013	27.45 miles
CHICAGO	COOK	IL	60290	3.01 miles
CHICAGO	COOK	IL	60666	4.21 miles
CHICAGO	COOK	IL	60634	4.64 miles
CHICAGO	COOK	IL	60656	4.88 miles
CHICAGO	COOK	IL	60631	6.67 miles
CHICAGO	COOK	IL	60639	7.03 miles
CHICAGO	COOK	IL	60644	7.43 miles
CHICAGO	COOK	IL	60641	7.74 miles
CHICAGO	COOK	IL	60651	7.87 miles
CHICAGO	COOK	IL	60630	7.93 miles
CHICAGO	COOK	IL	60646	8.90 miles
CHICAGO	COOK	IL	60624	9.08 miles
CHICAGO	COOK	IL	60647	9.78 miles
CHICAGO	COOK	IL	60618	9.95 miles
CHICAGO	COOK	IL	60623	10.24 miles
CHICAGO	COOK	IL	60625	10.40 miles
CHICAGO	COOK	IL	60612	10.90 miles
CHICAGO	COOK	IL	60659	10.94 miles
CHICAGO	COOK	IL	60638	11.00 miles
CHICAGO	COOK	IL	60622	11.19 miles
CHICAGO	COOK	IL	60632	11.79 miles
CHICAGO	COOK	IL	60645	11.91 miles
CHICAGO	COOK	IL	60642	11.98 miles
CHICAGO	COOK	IL	60682	12.07 miles
CHICAGO	COOK	IL	60657	12.35 miles
CHICAGO	COOK	IL	60608	12.35 miles
CHICAGO	COOK	IL	60613	12.38 miles
CHICAGO	COOK	IL	60614	12.51 miles
CHICAGO	COOK	IL	60674	12.67 miles
CHICAGO	COOK	IL	60640	12.69 miles
CHICAGO	COOK	IL	60660	12.73 miles
CHICAGO	COOK	IL	60607	12.84 miles
CHICAGO	COOK	IL	60661	13.04 miles
CHICAGO	COOK	IL	60626	13.17 miles
CHICAGO	COOK	IL	60610	13.26 miles
CHICAGO	COOK	IL	60701	13.27 miles
CHICAGO	COOK	IL	60664	13.34 miles
CHICAGO	COOK	IL	60668	13.34 miles
CHICAGO	COOK	IL	60669	13.34 miles
CHICAGO	COOK	IL	60670	13.34 miles
CHICAGO	COOK	IL	60673	13.34 miles
CHICAGO	COOK	IL	60675	13.34 miles
CHICAGO	COOK	IL	60677	13.34 miles
CHICAGO	COOK	IL	60678	13.34 miles
CHICAGO	COOK	IL	60680	13.34 miles
CHICAGO	COOK	IL	60681	13.34 miles
CHICAGO	COOK	IL	60684	13.34 miles
CHICAGO	COOK	IL	60685	13.34 miles
CHICAGO	COOK	IL	60686	13.34 miles
CHICAGO	COOK	IL	60687	13.34 miles
CHICAGO	COOK	IL	60688	13.34 miles
CHICAGO	COOK	IL	60690	13.34 miles
CHICAGO	COOK	IL	60691	13.34 miles
CHICAGO	COOK	IL	60693	13.34 miles
CHICAGO	COOK	IL	60694	13.34 miles
CHICAGO	COOK	IL	60696	13.34 miles
CHICAGO	COOK	IL	60697	13.34 miles
CHICAGO	COOK	IL	60699	13.34 miles
CHICAGO	COOK	IL	60689	13.34 miles
CHICAGO	COOK	IL	60695	13.34 miles
CHICAGO	COOK	IL	60606	13.38 miles
CHICAGO	COOK	IL	60654	13.39 miles
CHICAGO	COOK	IL	60629	13.58 miles
CHICAGO	COOK	IL	60602	13.86 miles
CHICAGO	COOK	IL	60603	13.98 miles
CHICAGO	COOK	IL	60604	14.07 miles
CHICAGO	COOK	IL	60601	14.08 miles
CHICAGO	COOK	IL	60609	14.23 miles
CHICAGO	COOK	IL	60611	14.43 miles
CHICAGO	COOK	IL	60605	14.50 miles
CHICAGO	COOK	IL	60616	14.66 miles
CHICAGO	COOK	IL	60652	15.09 miles
CHICAGO	COOK	IL	60636	15.14 miles
CHICAGO	COOK	IL	60653	16.19 miles
CHICAGO	COOK	IL	60621	16.30 miles
CHICAGO	COOK	IL	60615	17.03 miles
CHICAGO	COOK	IL	60620	17.40 miles
CHICAGO	COOK	IL	60637	17.95 miles
CHICAGO	COOK	IL	60655	18.04 miles
CHICAGO	COOK	IL	60619	19.08 miles
CHICAGO	COOK	IL	60643	19.78 miles
CHICAGO	COOK	IL	60649	19.94 miles
CHICAGO	COOK	IL	60628	21.33 miles
CHICAGO	COOK	IL	60617	22.44 miles
CHICAGO	COOK	IL	60633	24.75 miles
CHICAGO RIDGE	COOK	IL	60415	15.86 miles
CICERO	COOK	IL	60804	8.74 miles
CLARENDON HILLS	DUPAGE	IL	60514	9.11 miles
COUNTRY CLUB HILLS	COOK	IL	60478	26.17 miles
CREST HILL	WILL	IL	60403	26.63 miles
DARIEN	DUPAGE	IL	60561	13.02 miles
DEERFIELD	LAKE	IL	60015	17.83 miles
DES PLAINES	COOK	IL	60018	5.56 miles
DES PLAINES	COOK	IL	60019	6.96 miles
DES PLAINES	COOK	IL	60017	7.97 miles
DES PLAINES	COOK	IL	60016	9.29 miles
DOLTON	COOK	IL	60419	25.12 miles
DOWNERS GROVE	DUPAGE	IL	60515	10.24 miles
DOWNERS GROVE	DUPAGE	IL	60516	13.20 miles
DUNDEE	KANE	IL	60118	24.78 miles
EAST CHICAGO	LAKE	IN	46312	29.45 miles
ELGIN	KANE	IL	60120	18.83 miles
ELGIN	KANE	IL	60121	21.59 miles
ELGIN	KANE	IL	60123	23.01 miles
ELGIN	KANE	IL	60124	28.05 miles
ELK GROVE VILLAGE	COOK	IL	60009	7.15 miles
ELK GROVE VILLAGE	COOK	IL	60007	8.34 miles
ELMHURST	DUPAGE	IL	60126	3.23 miles
ELMWOOD PARK	COOK	IL	60707	4.30 miles
EOLA	DUPAGE	IL	60519	20.44 miles
EVANSTON	COOK	IL	60203	12.67 miles
EVANSTON	COOK	IL	60202	13.07 miles
EVANSTON	COOK	IL	60204	13.42 miles
EVANSTON	COOK	IL	60209	13.42 miles
EVANSTON	COOK	IL	60201	13.68 miles
EVANSTON	COOK	IL	60208	14.70 miles
EVERGREEN PARK	COOK	IL	60805	16.81 miles
FLOSSMOOR	COOK	IL	60422	28.40 miles
FOREST PARK	COOK	IL	60130	5.12 miles
FORT SHERIDAN	LAKE	IL	60037	20.69 miles
FOX RIVER GROVE	MCHENRY	IL	60021	25.54 miles
FOX VALLEY	DUPAGE	IL	60599	6.83 miles
FRANKLIN PARK	COOK	IL	60131	1.18 miles
GENEVA	KANE	IL	60134	23.15 miles
GILBERTS	KANE	IL	60136	28.66 miles
GLEN ELLYN	DUPAGE	IL	60137	9.34 miles
GLEN ELLYN	DUPAGE	IL	60138	9.38 miles
GLENCOE	COOK	IL	60022	16.37 miles
GLENDALE HEIGHTS	DUPAGE	IL	60139	9.36 miles
GLENVIEW	COOK	IL	60025	11.74 miles
GLENVIEW	COOK	IL	60026	12.35 miles
GLENWOOD	COOK	IL	60425	29.87 miles
GOLF	COOK	IL	60029	11.23 miles
GRAYSLAKE	LAKE	IL	60030	29.93 miles
GREAT LAKES	LAKE	IL	60088	27.03 miles
HAMMOND	LAKE	IN	46320	27.64 miles
HAMMOND	LAKE	IN	46327	27.70 miles
HANOVER PARK	COOK	IL	60133	13.63 miles
HARVEY	COOK	IL	60426	24.53 miles
HARWOOD HEIGHTS	COOK	IL	60706	5.02 miles
HAZEL CREST	COOK	IL	60429	26.68 miles
HICKORY HILLS	COOK	IL	60457	13.81 miles
HIGHLAND PARK	LAKE	IL	60035	19.28 miles
HIGHWOOD	LAKE	IL	60040	20.31 miles
HILLSIDE	COOK	IL	60162	3.71 miles
HINES	COOK	IL	60141	5.26 miles
HINSDALE	DUPAGE	IL	60521	8.27 miles
HINSDALE	DUPAGE	IL	60522	8.42 miles
HOFFMAN ESTATES	COOK	IL	60179	12.88 miles
HOFFMAN ESTATES	COOK	IL	60169	14.68 miles
HOFFMAN ESTATES	COOK	IL	60192	17.82 miles
HOMER GLEN	WILL	IL	60491	22.36 miles
HOMETOWN	COOK	IL	60456	15.37 miles
HOMEWOOD	COOK	IL	60430	27.60 miles
ISLAND LAKE	LAKE	IL	60042	29.41 miles
ITASCA	DUPAGE	IL	60143	7.40 miles
JOLIET	WILL	IL	60432	27.36 miles
JOLIET	WILL	IL	60435	27.53 miles
JOLIET	WILL	IL	60434	28.86 miles
JUSTICE	COOK	IL	60458	11.98 miles
KENILWORTH	COOK	IL	60043	14.93 miles
LA GRANGE	COOK	IL	60525	9.83 miles
LA GRANGE PARK	COOK	IL	60526	5.96 miles
LAFOX	KANE	IL	60147	26.63 miles
LAKE BLUFF	LAKE	IL	60044	25.68 miles
LAKE FOREST	LAKE	IL	60045	22.27 miles
LAKE ZURICH	LAKE	IL	60047	21.61 miles
LANSING	COOK	IL	60438	29.77 miles
LEMONT	COOK	IL	60439	16.97 miles
LIBERTYVILLE	LAKE	IL	60048	25.24 miles
LIBERTYVILLE	LAKE	IL	60092	25.41 miles
LINCOLNSHIRE	LAKE	IL	60069	18.76 miles
LINCOLNWOOD	COOK	IL	60712	10.07 miles
LISLE	DUPAGE	IL	60532	13.32 miles
LOCKPORT	WILL	IL	60441	22.79 miles
LOMBARD	DUPAGE	IL	60148	7.12 miles
LONG GROVE	LAKE	IL	60049	18.83 miles
LYONS	COOK	IL	60534	8.13 miles
MARKHAM	COOK	IL	60428	24.06 miles
MATTESON	COOK	IL	60443	29.93 miles
MAYWOOD	COOK	IL	60153	3.57 miles
MEDINAH	DUPAGE	IL	60157	9.23 miles
MELROSE PARK	COOK	IL	60164	0.00 miles
MELROSE PARK	COOK	IL	60160	1.77 miles
MELROSE PARK	COOK	IL	60161	2.22 miles
MIDLOTHIAN	COOK	IL	60445	21.07 miles
MOKENA	WILL	IL	60448	26.63 miles
MONTGOMERY	KENDALL	IL	60538	27.68 miles
MOOSEHEART	KANE	IL	60539	23.66 miles
MORTON GROVE	COOK	IL	60053	9.77 miles
MOUNT PROSPECT	COOK	IL	60056	10.12 miles
MUNDELEIN	LAKE	IL	60060	25.10 miles
NAPERVILLE	DUPAGE	IL	60566	15.99 miles
NAPERVILLE	DUPAGE	IL	60567	15.99 miles
NAPERVILLE	DUPAGE	IL	60540	16.19 miles
NAPERVILLE	DUPAGE	IL	60563	16.49 miles
NAPERVILLE	DUPAGE	IL	60565	17.41 miles
NAPERVILLE	WILL	IL	60564	21.72 miles
NEW LENOX	WILL	IL	60451	28.60 miles
NILES	COOK	IL	60714	8.76 miles
NORTH AURORA	KANE	IL	60542	24.84 miles
NORTH CHICAGO	LAKE	IL	60064	27.44 miles
NORTH CHICAGO	LAKE	IL	60086	28.27 miles
NORTHBROOK	COOK	IL	60062	14.19 miles
NORTHBROOK	COOK	IL	60065	14.84 miles
OAK BROOK	DUPAGE	IL	60523	6.43 miles
OAK FOREST	COOK	IL	60452	22.76 miles
OAK LAWN	COOK	IL	60454	15.38 miles
OAK LAWN	COOK	IL	60453	16.00 miles
OAK PARK	COOK	IL	60301	5.27 miles
OAK PARK	COOK	IL	60302	5.52 miles
OAK PARK	COOK	IL	60303	6.00 miles
OAK PARK	COOK	IL	60304	6.18 miles
OLYMPIA FIELDS	COOK	IL	60461	29.64 miles
ORLAND PARK	COOK	IL	60462	21.06 miles
ORLAND PARK	COOK	IL	60467	21.78 miles
OSWEGO	KENDALL	IL	60543	28.74 miles
PALATINE	COOK	IL	60038	15.15 miles
PALATINE	COOK	IL	60055	15.15 miles
PALATINE	COOK	IL	60078	15.15 miles
PALATINE	COOK	IL	60094	15.15 miles
PALATINE	COOK	IL	60067	15.52 miles
PALATINE	COOK	IL	60074	16.58 miles
PALATINE	COOK	IL	60095	16.65 miles
PALOS HEIGHTS	COOK	IL	60463	18.90 miles
PALOS HILLS	COOK	IL	60465	15.49 miles
PALOS PARK	COOK	IL	60464	17.26 miles
PARK RIDGE	COOK	IL	60068	7.21 miles
PLAINFIELD	WILL	IL	60585	23.06 miles
PLAINFIELD	WILL	IL	60544	26.83 miles
PLATO CENTER	KANE	IL	60170	28.62 miles
POSEN	COOK	IL	60469	22.68 miles
PROSPECT HEIGHTS	COOK	IL	60070	13.07 miles
RIVER FOREST	COOK	IL	60305	4.10 miles
RIVER GROVE	COOK	IL	60171	2.73 miles
RIVERDALE	COOK	IL	60827	22.89 miles
RIVERSIDE	COOK	IL	60546	6.50 miles
ROBBINS	COOK	IL	60472	21.33 miles
ROLLING MEADOWS	COOK	IL	60008	12.94 miles
ROMEOVILLE	WILL	IL	60446	22.14 miles
ROSELLE	DUPAGE	IL	60172	11.30 miles
SAINT CHARLES	KANE	IL	60174	20.70 miles
SAINT CHARLES	KANE	IL	60175	25.90 miles
SCHAUMBURG	COOK	IL	60196	10.74 miles
SCHAUMBURG	COOK	IL	60193	12.05 miles
SCHAUMBURG	COOK	IL	60173	12.09 miles
SCHAUMBURG	COOK	IL	60159	12.62 miles
SCHAUMBURG	COOK	IL	60168	12.62 miles
SCHAUMBURG	COOK	IL	60194	13.73 miles
SCHAUMBURG	COOK	IL	60195	14.72 miles
SCHILLER PARK	COOK	IL	60176	3.08 miles
SKOKIE	COOK	IL	60077	10.49 miles
SKOKIE	COOK	IL	60076	11.84 miles
SOUTH ELGIN	KANE	IL	60177	22.25 miles
SOUTH HOLLAND	COOK	IL	60473	26.67 miles
STONE PARK	COOK	IL	60165	1.31 miles
STREAMWOOD	COOK	IL	60107	16.43 miles
SUMMIT ARGO	COOK	IL	60501	10.15 miles
TECHNY	COOK	IL	60082	14.39 miles
THORNTON	COOK	IL	60476	28.57 miles
TINLEY PARK	COOK	IL	60487	24.60 miles
TINLEY PARK	COOK	IL	60477	24.99 miles
VERNON HILLS	LAKE	IL	60061	22.25 miles
VILLA PARK	DUPAGE	IL	60181	4.98 miles
WARRENVILLE	DUPAGE	IL	60555	17.28 miles
WASCO	KANE	IL	60183	26.35 miles
WAUCONDA	LAKE	IL	60084	27.55 miles
WAYNE	DUPAGE	IL	60184	18.83 miles
WEST CHICAGO	DUPAGE	IL	60186	16.18 miles
WEST CHICAGO	DUPAGE	IL	60185	16.52 miles
WESTCHESTER	COOK	IL	60154	4.56 miles
WESTERN SPRINGS	COOK	IL	60558	7.63 miles
WESTMONT	DUPAGE	IL	60559	9.51 miles
WHEATON	DUPAGE	IL	60189	11.59 miles
WHEATON	DUPAGE	IL	60187	12.67 miles
WHEELING	COOK	IL	60090	14.33 miles
WHITING	LAKE	IN	46394	26.63 miles
WILLOW SPRINGS	COOK	IL	60480	13.74 miles
WILLOWBROOK	DUPAGE	IL	60527	12.31 miles
WILMETTE	COOK	IL	60091	13.82 miles
WINFIELD	DUPAGE	IL	60190	14.04 miles
WINNETKA	COOK	IL	60093	14.70 miles
WOOD DALE	DUPAGE	IL	60399	3.53 miles
WOOD DALE	DUPAGE	IL	60191	5.65 miles
WOODRIDGE	DUPAGE	IL	60517	14.93 miles
WORTH	COOK	IL	60482	16.66 miles